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Refund Policy

AKI HOMESTAY RENTAL POLICY

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1. Booking & Payment

  • Guests must make a full payment of RM300 to confirm the booking.

  • A security deposit of RM100 is required and will be refunded after the homestay inspection.

  • Payments can be made via [insert payment method, such as bank transfer or e-wallet].

2. Cancellation & Refund Policy

  • Cancellation at least 7 days before check-in: Full payment will be refunded except for the RM100 deposit.

  • Cancellation within 7 days of check-in: No refund, except for the RM100 deposit.

  • If you need to change the booking date, please inform us at least 3 days before the original date.

3. Check-in & Check-out Policy

  • Check-in: After 3:00 PM

  • Check-out: Before 12:00 PM

  • Late check-out without prior approval will be charged RM50 per hour.

4. Homestay Rules

  • Smoking is strictly prohibited inside the house.

  • No pets are allowed.

  • No loud noise or disturbances that may affect neighbors, especially after 10:00 PM.

  • Electricity and water should be used responsibly.

  • Any damage or loss of items in the homestay will be deducted from the security deposit.

5. Security Deposit Refund

  • The RM100 deposit will be refunded within 24 hours after check-out, once the inspection confirms no damage or missing items.

6. Guest Responsibilities

  • Guests must maintain the cleanliness and safety of the homestay during their stay.

  • If there are complaints from neighbors or authorities, the management reserves the right to ask the guest to leave without a refund.

By making a booking, guests are deemed to have read and agreed to this policy.

For any inquiries, please contact 019-6180303 akiventures4u@gmail.com.

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