Refund Policy
AKI HOMESTAY RENTAL POLICY
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1. Booking & Payment
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Guests must make a full payment of RM300 to confirm the booking.
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A security deposit of RM100 is required and will be refunded after the homestay inspection.
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Payments can be made via [insert payment method, such as bank transfer or e-wallet].
2. Cancellation & Refund Policy
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Cancellation at least 7 days before check-in: Full payment will be refunded except for the RM100 deposit.
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Cancellation within 7 days of check-in: No refund, except for the RM100 deposit.
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If you need to change the booking date, please inform us at least 3 days before the original date.
3. Check-in & Check-out Policy
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Check-in: After 3:00 PM
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Check-out: Before 12:00 PM
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Late check-out without prior approval will be charged RM50 per hour.
4. Homestay Rules
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Smoking is strictly prohibited inside the house.
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No pets are allowed.
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No loud noise or disturbances that may affect neighbors, especially after 10:00 PM.
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Electricity and water should be used responsibly.
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Any damage or loss of items in the homestay will be deducted from the security deposit.
5. Security Deposit Refund
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The RM100 deposit will be refunded within 24 hours after check-out, once the inspection confirms no damage or missing items.
6. Guest Responsibilities
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Guests must maintain the cleanliness and safety of the homestay during their stay.
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If there are complaints from neighbors or authorities, the management reserves the right to ask the guest to leave without a refund.
By making a booking, guests are deemed to have read and agreed to this policy.
For any inquiries, please contact 019-6180303 akiventures4u@gmail.com.